healow™-您的患者门户


Access your 病人门户 online or with the app!

截至11月1日, 2020, 澳门顶级网赌网址大全 is now offering an improved 病人门户 experience through healow™.

If you have visited a Bayview practice, or have scheduled any appointments since November 1st, 2020, a healow™ account has been automatically created for you.

Your username will usually be your email address, but you can click here to verify your username. If you are unsure of your password, 点击这里重置它.

下载应用程序!

The healow™ app is available on iOS and Android devices via the App Store and the Google Play store, 分别.

After you download the app, you will need to enter Bayview’s practice code (shown here).

healow™实践代码

FJFBCD

常见问题

Do I need to set up a new account in healow™ if I already have an account in FollowMyHealth?

If you have visited a Bayview practice or scheduled an appointment since November 1, 2020, a healow™ account has already been created for you. If not, follow the steps above to set up an account in Healow.


Will my current user name and password for FollowMyHealth work for healow™?

No, healow™ is operated by a different company, so usernames and passwords were not carried over. 对于大多数患者, their healow™ username will be the email address that Bayview has on file for them. If multiple patients share an email address, they can click the “Forgot Username” link on the login page to retrieve their username.


Will all of my health information transfer over to healow™ from FollowMyHealth?

是的. All existing lab 结果, medications, vitals, and immunization records have been migrated. If you are missing any records from your Healow account, your provider’s office can resend them.


Will my FollowMyHealth account remain active?

是的. If you already have a FollowMyHealth account, you will continue to be able to log in and access existing documents. However, you will be unable to request prescription refills or send messages to your providers. Additionally, no new information will be sent to FollowMyHealth from 澳门顶级网赌网址大全.


I do not have a primary care physician; can I still establish a Healow account with Bayview?

是的. Any patient with a Bayview physician or who has visited a NowCare 紧急护理 Center may establish a Healow account.


How do I get access to use the healow™ app?

The healow™ app is available for iPhones and iPads in the App Store and for Android devices in the Google Play store.


Can I schedule an appointment with my doctor in healow™?

At this time, this feature is unavailable through the healow™ app.  However, you are able to request an appointment directly by logging on to the patient portal 在这里  或在 http://portal.hybrid-horseman.com/book/.


Can I request a prescription refill via healow™?

是的! Requesting a prescription refill is easy! You no longer have to call the pharmacy or office.


Can I contact my doctor or nurse in healow™?

是的! Sending a message to your provider is easy in the healow™ app. Select My Records, then Messages and Choose your Provider.


Are my lab 结果 and other test 结果 available in healow™?

是的! Lab 结果 and other tests are posted in the healow™ app as soon as they are available. You no longer have to wait for a call from the office. 选择我的记录,然后选择结果.


How do I establish an account for my children?

Accounts for minors must be set up by your provider’s office.


Can I link all of my family members under one account?

使用healow™应用, you can link all of your family members’ accounts and switch between them with a single swipe. Accounts for minors must first be set up by your provider’s office.  Multiple accounts can be manually added by tapping on the patient name in the top-left corner of the app, and clicking “Link Another Account” and signing in.


Can I see my visit summaries in healow™?

是的!  Your visit summaries, medical history and vaccinations are available in healow™. It is easy to download or print any needed documents. Select My Records, then Appointments, then Visit Summary.


Can I print my children’s immunization records?

是的!  It’s easy to download or print immunization records from healow™. Select My Records, then Immunizations.


Will I get appointment reminders and notifications via the healow™ app?

是的! You can set up notifications within the healow™ app for appointment reminders. You will still receive email reminders.


Who do I contact for technical help?

If you are having difficulties getting into your account, 请与供应商办公室澳门顶级网赌网址大全, and they can manually reset your username or password for you.

If you aren’t seeing certain documents, 结果, or other medical records in your account, 向您的提供者发送消息, and they can resend the information to your portal.